Shipping policy
Shipping Policy – Zello Cart
Thank you for shopping with Zello Cart! We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below for complete details about how we handle and ship your orders.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, shipments may be slightly delayed. We appreciate your patience in such cases.
2. Shipping Time
Estimated delivery times may vary depending on your location.
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Standard Shipping: 5–10 business days
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Remote Areas: 7–14 business days
Please note that delivery times are estimates and may be affected by courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Fees
Shipping costs are calculated at checkout. In some cases, we may offer free shipping promotions on selected products or order values.
4. Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email with tracking details (if available). This will allow you to monitor the delivery status of your order.
5. Incorrect Address
Please ensure that your shipping address is correct when placing an order. Zello Cart is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by customers.
6. Lost or Damaged Packages
If your package arrives damaged or does not arrive within the expected timeframe, please contact us as soon as possible so we can assist you.
7. International Shipping
If international shipping is available, delivery times may vary depending on the destination country and customs processing.
8. Contact Us
If you have any questions regarding shipping or your order, please contact our support team:
Email: Zellocartservice@gmail.com
We appreciate your trust in Zello Cart and thank you for shopping with us!